Paivanta

Frequently Asked Questions

What Is The MOQ For Your Wholesale Order?

Our MOQ is flexible and can be negotiated. We accept lower quantities for your trial order. Please feel free to tell us how many pieces you need, and we will calculate the cost accordingly. For large orders, we can provide more competitive factory pricing.

If I Provide My Sketches/Design, Can You Sign An NDA With Me To Protect My Design?

Yes. We respect customer designs and can sign a confidentiality agreement when needed. Your drawings, artwork and product concepts will only be used for project communication, sample development and production related to your order.

Can I Get Samples And How Long Is The Sample Lead Time?

Yes, samples are available. Existing samples can usually be prepared faster, while customized samples normally take 7 to 15 days after logo, color, material and packaging details are confirmed.

What Format Of The File Do You Need If I Want My Own Design?

Vector files are preferred, such as AI, PDF, EPS or SVG. High-resolution PNG or JPG files can also be used for reference, but vector files help ensure better logo clarity and more accurate production results.

What Is Your Payment Term And Shipping?

Payment terms and shipping costs depend on the order quantity, product type, customization requirements and destination. After confirming your product details, we will provide a quotation including product cost, packaging cost and shipping options.

How Long Is The Production Lead Time?

Mass production usually takes 25 to 45 days after sample approval and deposit payment. The exact lead time depends on order quantity, product complexity, customization method and packaging requirements.

What Certification Do You Have?

Our products can support common international testing and compliance requirements for reusable food containers, lunch boxes, daily-use cups and other food-contact products. If your market requires specific certifications or test reports, please tell us in advance and we will confirm the available solution.

Looking for a Reliable Manufacturer?

Contact Paivanta today to get your bulk quote for reusable food containers, lunch boxes, and daily-use drinkware projects.